Everything You Need to Know
Find quick answers to your most pressing questions below. Still have questions? Send us an email.
General
Do you travel for destination weddings or events?
Yes, Jessica travels globally for weddings and events. Please fill out the inquiry form with all your details, and she will respond within 48 hours.
Can you accommodate large bridal parties?
Yes, for larger bridal bookings, an assistant can be hired, which will be discussed prior to booking if needed.
Do you offer makeup trials for brides?
Makeup trials are highly encouraged for brides. This gives Jessica the chance to connect with her brides prior to the big day, fully understanding their vision to bring it to life seamlessly. Trials are recommended to be booked 1-3 months before the wedding date to ensure everything is perfectly tailored to your preferences.
Services
What should I do to prepare for my makeup appointment?
Once your booking is confirmed, you’ll receive a complimentary PDF with instructions on how to prep your skin for the big day. If you're not one of her brides but would like skincare prep tips, you can purchase her e-guide.
Do you offer makeup lessons?
Yes, Jessica offers one-on-one makeup lessons tailored for both other makeup artists and clients who want to enhance their daily makeup routine. Please send an email inquiry, and she’ll get back to you within 48 hours.
Do you offer one-on-one coaching calls?
Yes, Jessica offers personalized one-on-one coaching calls for makeup artists looking to elevate their skills. These sessions are tailored to your specific needs and can cover everything from mastering bridal looks to building a successful freelance business. Coaching calls are a great opportunity to receive direct feedback, tips, and mentorship from Jessica.
Online Trainings
Can I return or exchange a digital product?
Unfortunately, we do not offer refunds or exchanges for digital products once they are purchased.
What type of products do you offer in your online store?
Jessica offers digital masterclasses, e-guides, and other helpful tools designed for makeup artists and individuals looking to improve their techniques.
Who can benefit from your masterclasses?
Jessica’s masterclasses are perfect for makeup artists of all skill levels, from beginners to professionals, who want to elevate their skills and recreate her signature bridal looks.
How do I access a purchased digital product?
After purchasing a digital product, you will receive an email with a link to access your content. Be sure to check your spam or junk folder if you don’t see it right away.
Do you provide support if I have trouble accessing my digital product?
Yes, if you experience any issues accessing your purchased content, please contact us at jess.wolfert.makeup@gmail.com, and we’ll be happy to assist you.